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Family and caregiver scams | Senior Security Scam Library

Scammers exploit family trust or impersonate loved ones to request urgent money.

Category: Family/Caregiver

Current concern level: Moderate to high concern

How it works

A caller or texter pretends to be a grandchild, relative, or caregiver and says they need urgent help. Sometimes the scammer also impersonates a lawyer, police officer, or hospital staff member.

Red flags

  • Strong pressure to act immediately.
  • Requests for secrecy from other family members.
  • Payment instructions that bypass normal family communication.
  • Vague details that avoid specific facts.

What to do

  • Hang up and call your relative directly using a known number.
  • Ask a question only your real family member would answer.
  • Confirm the story with another trusted person.

What never to do

  • Never send money based on one call or text.
  • Never share personal records without verification.
  • Never let urgency replace a quick family check.

If money was sent: steps

  1. Contact the payment company immediately.
  2. Save all call logs, texts, and transaction details.
  3. Notify family members so they can avoid follow-up attempts.
  4. Report to FTC and IC3.

How to report